Guest Blog Posts:
“Mobile Marketing: 3 Things That Small Businesses Should Do Right Now” Strategy E-ssentials blog. April 26, 2012.
“The Future of Location-Based Marketing” Strategy E-ssentials blog. February 16, 2012.
“Why Holiday Shoppers Don’t Buy From You & What You Can Do About It.” Cowritten by Karin Khuhro. Strategy E-ssentials blog. November 21, 2011.
“When Developing Your Next Marketing Campaign, Don’t Forget About SEO.” Strategy E-ssentials blog. September 30, 2011.
CUNA Research Review Articles:
“Use of Employee Incentives Has Increased in Recent Years as Credit Unions Seek to Overcome Operational Challenges.” Research Review. Issue #50.
“Consumer Loan Applications: Members Still Prefer ‘Bricks’ to ‘Clicks’.” Research Review. Issue #48.
“Credit Union Compensation Trends: Salary Increases Down, the Use of Variable Pay Up, and Change Is on the Way.” Research Review. Issue #35.
“Cash Compensation of Credit Union Marketing VP/Directors, Marketing Manager/Supervisors, and Business Development Managers.” Research Review. Issue #21.
“Internet Banking Transaction Volume and Costs.” Research Review. Issue #18.
Contributor to the Following CUNA Publications/Research Reports:
Incentives Survey – 2006/2007
National Member Survey – 1998, 2002, 2006/2007
Survey of Potential Members: Opportunities and Challenges in Growing Your Membership – 2006/2007
Consumer Lending Survey – 2005/2006
Checks & Balances: Credit Unions & Overdraft Privilege Programs – 2005
Complete Credit Union Staff Salary Survey – 1998 to 2004
Small Credit Union Staff Salary Survey – 2000 to 2004
Credit Union Staff Benefits Survey – 1998, 2001, 2003/2004
“Serving Members of Modest Means” Survey Report – 2003
Technology & E-Commerce Survey Report – 2002/2003
Fees Survey Report – 1998, 1999, 2002
Marketing by the Numbers Survey Report – 1998, 2001
Youth and Seniors Marketing Survey Report – 2001
E-Commerce Survey Report – 2000
Staffing & Space Survey Report – 1999
Remote Access & Technology Survey Report – 1999