In the Spotlight: An Introduction to Foursquare for Business

Location-based social networking sites are very intriguing to me. Most location-based social networking sites allow users to see where people in their network frequently visit. This has value, in and of itself, because it shows users places that they might want to explore in the future. However, in most cases, that’s … “In the Spotlight: An Introduction to Foursquare for Business”

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Educating Employees About Brand Advocacy

Word-of-mouth advertising is talked about a lot these days, thanks in part to the increased connectivity that Web 2.0 has given us in recent years. It is not surprising, then, that brands all over the world have put an increased focus on providing the best customer service possible, in an … “Educating Employees About Brand Advocacy”

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In the Spotlight: Shopkick

On July 6, 2011, the shopping app, Shopkick, passed the 2 million active user mark. That’s pretty impressive, considering the fact that it has been less than a year since they first made the app available to the public. With Shopkick, consumers can earn points, or as they call them, … “In the Spotlight: Shopkick”

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Deliver a Better Product to Increase Sales

There’s been a lot of talk about where companies are spending their marketing budgets lately. As many market research companies are reporting, many businesses are moving their marketing dollars from traditional media to new media marketing channels in an effort to keep up with their competitors and reach their customers … “Deliver a Better Product to Increase Sales”

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The Dark Side of Social Media

People are having conversations online all the time. They are having conversations with their friends, with friends of friends, and with people who they have never even met in the terrestrial world. They’re even having conversations with their favorite brands (at least representatives of their favorite brands.) Social media is … “The Dark Side of Social Media”

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